FAQ
Frequently Asked Questions
How does Myofascial Release differ from a standard massage?
Sessions begin without oils or lotions, applying slow, gradual pressure directly to the skin so the therapist keeps a firm grip and can work with the fascia network. Instead of forcing tissue (which makes the body guard), pressure is increased gently over time so the nervous system registers safety and the fascia softens and releases. Swedish massage works the surface with gliding strokes; deep tissue uses firm, direct force; trigger point focuses on isolated knots. Myofascial release treats restrictions as part of a body-wide network and unwinds them holistically.
How long is a session and what length should I book?
We offer 45, 60, 90 minutes, 2-hour and 3-hour sessions. 60 minutes works well for focused work on one or two areas. 90 minutes or longer allows time for specific problem areas plus an overall full-body reset. If you're new to FlowState or have several areas of concern, we recommend starting with 90 minutes.
How do I book an appointment?
Booking is by appointment only through the online scheduling link on our website, https://flowstateseattlemassage.com. If you don't see a time that works, call or text (425) 243-7070, email flowstatemassage206@gmail.com, or send a message with three days/times that work for you, and we'll reserve one if available. Same-day appointments are often possible. Same-day and last-minute bookings are assigned to the therapist on shift; if you have a specific need for a therapist's gender, call or message before booking. Online bookings are requests until we confirm them; we'll contact you shortly to confirm.
What are the morning discounts?
Monday through Friday: 30% off any session from 8:00 AM to 12:00 PM, and 20% off any session from 8:00 AM to 2:00 PM. Morning discounts are not valid on couples sessions. Outside these times, sessions are regular price, no exceptions. Choose the discounted session when you book online.
What is your cancellation policy?
Cancel or reschedule with 72 hours' notice or more and there is no charge, with one rebooking allowed. Between 72 and 24 hours' notice, the charge is 50% of the session total. With less than 24 hours' notice or a no-show, the full price is charged. Same-day appointments are not refundable unless we cancel because of unavailability. If you have a fever, a known infection, or vomiting or diarrhea within 24 hours of your appointment, please let us know so we can reschedule.
What if I arrive late?
Please arrive 5 to 10 minutes early for paperwork and intake questions. If you're running late, call to let us know. Because appointment times are reserved, arriving late may shorten your massage so it ends at the scheduled time, and the full service fee still applies. If we run late, we'll add time or adjust the charge.
Can I keep my clothes on during the massage?
Yes, you're always welcome to keep on as much clothing as you wish; shorts, leggings, or a soft T-shirt are common and meaningful work can still be done. Some techniques are more effective directly on the skin, and we'll explain your options. Most clients undress to their comfort level and are draped with sheets and blankets the whole time, with only the area being worked on exposed.
Is massage painful?
It should never feel like something being done to you. We work within a 'good pain' range: enough pressure to create change but never so much that you tense up, hold your breath, or brace. Speak up at any time and we'll adjust.
What should I expect afterward, and should I rest?
Most people leave feeling calmer, lighter, and more connected to their body, sometimes a little 'massage-drunk' for a short while. Whenever possible, plan some downtime afterward (a quiet walk, calm commute, slower evening) so your body can integrate the changes. Sip water steadily the rest of the day without forcing it.
How often should I get a massage?
For chronic tension, stress, or long-standing pain, many people benefit from sessions every 2 to 4 weeks at first. For maintenance, once a month is a great rhythm. Our $30/month membership gives you member pricing on one or two sessions a month, with a 4-month commitment.
Do you work with injuries or chronic pain?
Yes. Many clients come for old injuries, repetitive strain from desk work, tech neck, headaches, low back pain, hip pain, and chronic tension from stress and posture. Our approach is gentle but precise and nervous-system aware. Massage is not a replacement for medical care; if something is new, sharp, or severe we may recommend consulting a doctor first.
Do you offer couples massage?
Yes. Unlike spa setups with two tables in one room, our couples massages take place in separate treatment rooms so each partner gets a fully personalized, unhurried session. Each person can choose a different style and pressure. Couples sessions require two therapists, so book at least 72 hours ahead for prime weekend and evening times. Morning discounts do not apply.
Do you offer mobile or outcall massage?
Yes, we travel to hotels, homes, and offices near SeaTac Airport and across Seattle, bringing the table, sheets, and lotion. You need a clutter-free space of about 10 by 6 feet. Outcalls require 24 hours' notice; bookings with less notice carry a $60 convenience fee and the therapist may arrive up to 45 minutes around the booked time because of traffic.
Where are you located and how do I get there?
Medical Dental Building, 509 Olive Way, Suite 1658 (16th floor), in downtown Seattle (98101). Take the elevator to the 16th floor, Suite 1658. The studio is easy to reach by light rail (including from SeaTac Airport) or bus, and free and accessible parking options are available nearby. Clients regularly come from Capitol Hill, Belltown, South Lake Union, Queen Anne, Ballard, Wallingford and the downtown core.
Is massage therapy covered by insurance?
We don't bill insurance, but HSA and FSA cards are accepted. We can also provide itemized superbill receipts you can submit to your insurer for possible out-of-network reimbursement. Check with your insurance provider if you're unsure about coverage.
Do you sell gift cards?
Yes. Gift cards are available online in $180, $275, $345, $490, and $690 amounts, delivered by email and redeemed at booking checkout. They never expire.
How does the monthly membership work?
The membership is $30/month. Each month's $30 is a credit applied toward that month's session; use it or lose it, with no rollover. Members get member pricing on 1 or 2 sessions per month at 60, 90 or 120 minutes, and can switch any time. It has a 4-month commitment, and sessions are booked with at least 7 days' notice.
Do I need to fill out intake or release forms?
After you book, you'll receive a link to complete your intake and release forms online. They're saved to your client profile, so you only fill them out once. Please arrive 5–10 minutes early.
Policies
Booking policies
Is my online booking confirmed right away?
Online bookings are requests until we confirm them; we'll contact you shortly to confirm.
Who will my therapist be for a same-day booking?
Same-day and last-minute bookings go to the therapist on shift, male or female. For a gender preference, call or message before booking, or tell us when we confirm.
What if I book with less than 24 hours’ notice?
With less than 24 hours' notice, we'll contact you as soon as possible to confirm whether we can fit you in. Please respond promptly; we may need to adjust your time.
Cancellations
- 72 hours' notice or more: free, and one rebooking is allowed.
- Between 72 and 24 hours' notice: 50% of the session total.
- Less than 24 hours' notice or a no-show: full price.
- No refunds on same-day appointments unless we cancel because of unavailability.
Ready when you are
Book online, or call or text (425) 243-7070 for same-day times that aren’t shown. You will feel taller when you leave.
